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Terms & Conditions


Amarey SRL with registered office in Via Borgonuovo 24 - 20121 Milan. MI Company Register – CF and VAT number: 12208260963- is the owner of the Amarey brand, which it markets and distributes throughout the world through its sales outlets and the website (hereinafter the "Site"), of which is owner. These general conditions of sale (hereinafter General Conditions), govern the purchase of Amarey srl products (hereinafter Products), carried out remotely by computer via the Site. These purchases are reserved for users of the Site, residing in the territory of the European Union, who intend to make use of the Product sales services (hereinafter Customers). The Customer is required to inquire and read these General Conditions before completing the purchase on the Site. Such information, in fact, is to be understood as read, understood and fully accepted by the Customer at the time of placing a purchase order . The Customer must therefore comply with these General Conditions and consider Amarey srl exempt from any conditions other than those in force not agreed in advance in writing.


Products available on the Site for online purchase are cosmetics. All Products are subject to current availability. Amarey srl reserves the right to vary the limits on the quantities and/or types of goods that can be purchased on the Site at any time. The Customer will be informed if his order cannot be executed due to the unavailability of the ordered product.


The prices of the Products are expressed on the Site in € (Euros) and are inclusive of all applicable taxes or duties. Delivery costs are excluded, unless otherwise expressly indicated. Amarey srl constantly verifies that all the prices indicated on the Site are correct, however this cannot guarantee the absence of errors. In the event that an error is found in the price of a product, Amarey srl will give the Customer the option of reconfirming the purchase of the Products at the correct price or canceling it.


Amarey srl reserves the right to create special conditions of sale or promotions on the Products present on your site. The conditions applied to the promotions will be governed from time to time by Amarey srl through specific communications to its Customers. As far as it is not governed otherwise, these General Conditions will be deemed applicable.


To complete a purchase on the Site it is not necessary to be registered as you can do it also as an unregistered guest. For those wishing to register, the procedure requires filling in an electronic form, the fields of which must be filled in with the Client's personal data and his e-mail address. These data will be treated in accordance with current privacy protection legislation. Following registration, the Customer will be the owner of a personal account which he can access via a strictly confidential username and password. The assignment of these credentials guarantees the Customer an anonymous identification. It will be the Customer's responsibility not to disclose his password to third parties for any reason. The Customer will be held responsible for any irregular actions and behaviors and in contrast with the regulations in force or with these General Conditions committed by anyone who uses the personal account on his behalf . The Customer is required to promptly notify Amarey srl of any theft, misplacement or loss of the password, as well as any incorrect use by third parties of the account or of its password of which he has become aware.


The essential characteristics and the prices of the Products are shown in the offer relating to each individual Product on the Site. To purchase the Products, the Customer must complete and send Amarey srl the purchase order form in electronic format, following the instructions contained in the Site. The Customer must put the product in the appropriate "shopping bag" and, after having viewed and accepted the contribution for delivery costs, as well as the General Conditions, the Privacy Policy and the conditions on the right of withdrawal, must select the type of desired payment and choose the "send order" option.


The Contract stipulated between Amarey srl and the Customer must be considered concluded when which the order forwarded by the Customer reaches the address of the Site. The order sent by the Customer will be binding for Amarey srl only if the entire purchase procedure has been completed regularly and correctly, without any evidence of error by the Sito.Amarey srl is not liable for malfunctions depending on the data transmission network operator.

By sending the order to Amarey srl, the Customer acknowledges and declares that he has read all the information provided during the purchase procedure and accept the General Conditions in full. The purchase order form will be filed in the Site database for the period of time necessary to process the orders. Amarey srl will send the Customer a confirmation by e-mail of receipt of the purchase order sent by the Customer, containing the essential characteristics of the Products purchased, the date and time of placing the order, the address of Amarey srl, information on the assistance services and existing commercial guarantees, the conditions of withdrawal, the detailed indication of the price, the method of payment chosen by the Customer, the delivery costs. The Customer must immediately check the content of the communication and immediately report any errors or omissions to Amarey srl.


The Customer may pay the price of the products and the related delivery costs by credit card, PayPal and Apple pay. Payment by credit card For credit card payments, all financial information, such as card number, PayPal and Apple pay.

Payment by credit card

For credit card payments, all financial information, such as card number, expiration date, etc., is directly managed by the Shopify Payments payment gateway, which guarantees the security of online transactions. Amarey srl never gets to know the details of the credit card and is therefore unable to file or keep them in any way.

Payment with Paypal
For payments with PayPal all access information (user and password) are managed directly by PayPal, which guarantees the security of
online transactions. Amarey srl never becomes aware of the access information and is therefore unable to file or keep them in any way.


For the delivery of his purchases, the Customer can choose his residence or domicile, workplace, or the private address of a natural person of his choice, whose residence or domicile is within the countries indicated in the Shipping page.

For security reasons, deliveries will not be made to PO boxes and the order will not be processed.

Delivery costs are charged to the customer and are clearly indicated in the order form. They may vary according to the chosen shipping method and the place of destination of the Products.

In general, all purchases are entrusted for delivery to the UPS courier (hereinafter, the "Courier") on the working day following the date of
conclusion of the order.

Orders will be processed and delivered from Monday to Friday, excluding holidays and national holidays. Amarey srl is not responsible for unforeseeable delays, it being understood that, except in cases of force majeure, the Products will be delivered within a maximum term of 30 (thirty) days starting from the day following the day on which the Customer sent the order to Amarey srl.

For the delivery of the goods, the presence of the Customer or his representative is required at the recipient's address indicated in the order. At the moment
of the delivery of the goods by the Courier, the Customer is required to check:

(i) that the number of packages delivered corresponds to what is indicated in the transport document (DDT);

(ii) that the packaging is intact, not damaged, wet or otherwise altered, even in the sealing materials.

Any damage to the packaging and/or the product or the mismatch in the number of packages or indications must be immediately notified, placing a written control reserve on the Courier's proof of delivery. Once the Courier's document has been signed, the Customer will not be able to
make any objection regarding the external characteristics of what was delivered.

If Amarey srl is unable to deliver the goods ordered following the unavailability, even temporary, of the Products, it will promptly notify the Customer, and in any case no later than 30 (thirty) days, by e-mail.
The amount already paid by the Customer will be refunded as soon as possible, and in any case no later than 30 (thirty) days from receipt of the purchase order.


Amarey srl will send the Customer a confirmation e-mail once the products have been assigned to the courier.
In order to guarantee the safety of the delivery of the Product, Amarey srl will keep the shipment number of each delivery made.


For this section, we refer you to the dedicated page.


Amarey aims to provide constantly updated information on the Site.

However, it is not possible to guarantee that the Site is completely free from any errors. The Site may contain typing errors, errors,
inaccuracies or omissions, some of which could refer to the price and availability of the Product, and to the Product information sheet

Amarey srl reserves the right to correct errors, inaccuracies or omissions even after an order has been sent and also reserves the right to change or update information at any time without prior notice.


Amarey srl guarantees the authenticity of all Products purchased on the Site. Amarey branded Products are made with the best raw materials, and comply with the regulations currently in force applicable to cosmetic products.


Amarey srl reserves the right to modify these General Conditions of Sale at any time. Any changes, modifications, deletions or additions will have
effect immediately after the communication of the same through notes published on the Site. Once the communication has been given, any access and use of the services of Amarey srl by the Customer is to be understood as complete acceptance of the changes that have taken place.

In the event that disputes arise concerning the interpretation and execution of these general conditions of sale between Cosmetica and the
Customers, these disputes are referred to the exclusive jurisdiction of the judge of the place of residence or domicile of the consumer.

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